Dispatch & delivery

After your order is placed, it enters our Dispatch Queue and is made up by hand at our Guardbridge premises. The Dispatch Queue averages 3 days from January until September, and 10 days in October, November, and December. Due to seasonal demand, some products are offered on a pre-order basis and a separate, longer queue applies; we always, in any event, dispatch these products in time for a delivery attempt before the particular event day i.e. Valentine’s day, Mother’s day and Christmas.

Once we reach your order in the Queue, it is made up and booked for pickup the following weekday by courier. Upon pickup, Express Delivery is our default delivery option; this means the product reaches you the following working day.

You are charged £4.95 per parcel for delivery. We use DHL Express (Next-Day) for all shipments.

Where’s my order?

When you place your order, you’ll receive a confirmation email. This means your order is in the Dispatch Queue.

After we ship your order, you’ll receive an email from our courier. This means your order will ship out the day after the email, arriving the subsequent day. Parcels are usually not delivered on Sundays or UK bank holidays.

International and remote delivery

Surcharges apply for delivery to postcodes beginning with any of the following postcodes: AB31 4-6, AB31 9, AB33 8, AB34 4-5, AB35 5, AB36 8, AB37 9,  AB38 7, AB39 9, AB44 1, AB45 1-9, AB54 4 & 6-9, AB55 4-6, AB56 1, 4, 5, DG3 4-6, DG6 4, DG7 1-3, DG8 0, 6 & 9, DG9 0, 7 & 9, FK18 8, FK19 8, FK20 8, FK21 8, FK63 0 & 9, HS1 2, HS2 0 & 9, HS3 3, HS4 3, HS5 3, HS6 5, HS7 5, HS8 5, HS9 5, IV13 7, IV21 2, IV22 2, IV23 2, IV24 3, IV25 3, IV26 2, IV27 4, IV28 3, IV40 8, IV41 8, IV42 8, IV43 8, IV44 8, IV45 8, IV46 8, IV47 8, IV48 8, IV49 9, IV51 0, IV51 9, IV52 8, IV53 6-8, IV54 8, IV55 8, IV56 8, KA27 8, KA28 0, KW1 4, KW2 6, KW3 6, KW5 6, KW6 6, KW7 6, KW8 6, KW9 6, KW10 6, KW11 6, KW12 6, KW13 6, KW14 7-8, KW15 1 & 9, KW16 3, KW17 2, PA17 2, PA18 5, PA19 5, PA20 0, 5 & 9, PA21 2 & 5, PA22 3 & 5, PA23 3, 7 & 8, PA24 3, 5 & 8, PA25 3 & 8, PA26 3 & 8, PA27 8, PA28 8, PA29 6, PA30 4 & 8, PA31 4, 8 & 9, PA32 4 & 8, PA33 1, 6, & 7, PA34 4, PA35 1 & 4, PA36 4, PA37 1 & 4, PA38 4, PA39 4, PA40 4. PA41 2, 4 & 7, PA42 4 & 7, PA43 4 & 7, PA44 4 & 7, PA45 7, PA46 7, PA47 7, PA48 7, PA49 4, PA50 4, PA60 7, PA61 7, PA62 6, PA63 6, PA64 6, PA65 6, PA66 6, PA67 6, PA68 6, PA69 6, PA70 6, PA71 6, PA72 6, PA73 6, PA74 6, PA75 6, PA76 6, PA77 6, PA78 6, ZE1 0 & 9, ZE2 9, ZE3 9. Other postcodes may be added or removed from time to time as our courier changes policy.

We ship to some international addresses for an additional charge, which is calculated at checkout.

Due to Ministry of Defence guidelines, we do not ship spirits to BFPO addresses.